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We recently decided to move from central Iowa to Colorado. We reached out to Raquel Robison with The Platinum Group in Colorado Springs to help us find the perfect home. She couldn’t have been more helpful. We were totally unaware of what part of the Colorado Springs area we wanted to be. She set us up with a portal that had our wants/needs in a house in various locations. We chose several different homes in several different areas and she diligently drove us to each one. After many days of driving/looking, we finally narrowed down what area we would like to be in. Unfortunately, we made offers on two homes and lost both to higher offers. This didn’t deter her whatsoever. She wouldn’t give up and kept looking for us until she found just what we were looking for. I’m delighted to say that we found the perfect home with her patience and guidance. She recommended a lending institution that worked with us from beginning to closing. Everyone was very professional and helpful through every step. We can’t recommend Raquel highly enough. If you’re looking for a realtor that will go out of her way to find your dream home, you should call her.

We moved to Colorado Springs about 6 months ago by choice.  We visited the area and it seemed to offer everything we were seeking for the next phase of our lives.  We initially rented an apartment using our free-time, mostly weekends, to gain a better understanding of the area with the purpose of buying a home.  Our expectation was to buy in about a year: we wanted to be able to make an informed decision.

We attended many open houses and spoke to many realtors, but Raquel immediately stood out to us.  Before ever making a statement—delivering a value proposition—she asked us many questions.  This not only projected that a relationship with her would be oriented on our needs, but when she recommended properties in which we might have an interest, every one of them did meet our basic needs.  Every visit to our next potential home with her was an immensely valuable experience for us as we examined it against our needs with Raquel listening closely, asking more questions, and offering insights.  Her demeanor was never about trying to sell us something, but selflessly trying to find the right fit for us.

Once we decided to make an offer on a home, throughout the process, from constructing the offer thru closing she remained proactively attentive to us.  There are probably several dozen critical steps leading up to a closing, and Raquel’s milestone reminders were always timely, helpful, and delivered with kindness and understanding.  

We can offer no suggestions on how we would improve this experience.  And I would add that Patty, was a real estate broker in Pennsylvania with quite a bit of experience—not the most attractive clients for a realtor.

While we have no specific client recommendations now, we have spoken very highly of Raquel to just about anyone who would listen, and will continue to do so.  When we do know of someone who is seeking a home, we will, without hesitation, send them to Raquel.